Shoe Palace Reviews

I bought shoes and the guy told me that he would use his discount so he could give me two shoe cleaner bottles he said are originally 10 dollars each but he "used" his discount to make the 5$ each. He lied. I checked online and they were 5$ each originally. I know hes not even supposed to use his discount but thats not the only part. One of the bottles he sold me were USED and half empty. He shook it before he gave it to me, so he knew what he was doing.

Would like 2 say the first couple shoes i bought went good fast delivery and box wasnt to much damage. But this last pair of Jordan easters i bought over priced with there fees that other places dont charge came with a damage box crushed and didnt receive my silver bracelet. So my business with them is done. They acted like nike didnt give it 2 them yeah ok. They either have someone stealing them or are cheap and they 2 make money anyway they can. Sucks cuz they have shoes that i need when i cant find anywhere else but i will have to find another place and my friends that i told to use this place will be going somewhere else.

Ordered a pair of New Balance 547's and two pairs of socks (which were BOGO) last week before checking the reviews online of the site; my mistake that I now recognize. I was obviously very skeptical and worried that I just wasted $100 after seeing the difficulties people have previously had with the customer service. Since I ordered on a Saturday, it wasn't until Monday when I received the tracking number on my package. I then received my package on Friday, as expected, happy with what I had received. Thank you Shoe Palace! And for potential buyers reading this review, please don't let the other reviews deter you, I hope you have as good of an experience that I had.

Ordered from Shoe Palace about a week ago and made the mistake of not looking at the reviews before I placed my order. Luckily, I received my shoes and two pairs of socks that I ordered when expected, which only took a week. No problems with the delivery. Will be shopping from Shoe Palace again.

i bought a nike hoodie that turned out to be fake as f***. it was supposed to be for my boyfriend for his birthday but i can’t even do him like that. now i gotta return it, not to mention they take a $15 “shipping fee” for sending anything back. moral of the story f*** this site their s**t is s**t and they only want your $15

I have spent the last eight weeks begging for return labels from this company because they erroneously sold me two left shoes today I finally give up and I will throw the shoes away because I have not received responses from the manager after he promised to send me the labels three times do not waste your time or money by buying shoes from here I am out of money after buying a brand new pair of Nikes

My order took 2.5 months to get to me I emailed them and was told my sneakers "could not be fulfilled in the first shipment due to the item or items being on a possible back order." when the website could've have not let me make the purchase in the first place and just said that it wasn't in stock.

I order the new LeBron 18's Black and Reds on 3/22 and received my shoes on 3/25. No complaints here. I received my tracking number the next day. I ordered another pair of LeBron 18's from Nike the same day and they both came on the 25th. After ordering my shoes I decided to read reviews on Shoe Palace and was like, "awwww man, what did I do". But everything worked out great. I will be buying more shoes from Shoe Palace. Thanks Shoe Palace.

Absolute B.S. They were backdooring shoes at the Southland Mall! Are you kidding, right in front of us the manager takes a box of shoes behind the register rings up their buddy, that swips his cc, and out the door he goes. I was shocked, I even called out the manager and his friend and manager goes to the back of the store and refused to come out! Terrible service, and terrible business! I will NEVER SHOP WITH THESE LOSERS!

Lawrence from SF SHOE PALACE is very rude & racist towards African Americans. He's not friendly at all I'm not sure how he's able to be a manager treating people unfairly. He's not respectful at all. He definitely plays favorites against staff that's not black. He have no respect for customers or employees with the way he treats them. He don't like black people at all. He swears at his employees when talking to them. He should not be working there at all because BLM "NO ONE SHOULD GET TREATED DIFFERENTLY BECAUSE OF THE SKIN TONE "it's not ok. He have poor customer service. I will never shop there again because of him.